Connection Charity Organization
Connection Charity Organization is committed to protecting the privacy of all users of its electronic platform, including visitors, donors, beneficiaries, and volunteers. The organization is dedicated to respecting personal data privacy and using it in a responsible and secure manner, in accordance with general data protection principles and internationally recognized standards, ensuring transparency, integrity, and protection of rights.
This Privacy Policy represents an implicit agreement between Connection Charity Organization and all users of its platform. It aims to clarify the types of data collected, the methods of collection, the purposes of use, how the data is protected, and the parties to whom it may be disclosed when necessary.
User Data
The term “User Data” refers to any of the following:
- Personal data provided by the user during registration, donation, or communication with the organization, such as:
(name, email address, phone number). - Technical data related to the use of the platform, such as: device type, operating system, system language, browser type, and Internet Protocol (IP) address.
- Information voluntarily submitted by the user, such as inquiries, reports, contact forms, or participation in surveys made available by the organization.
Data Collection
The user agrees that Connection Charity Organization may collect their data when using the platform, interacting with its services, or donating to charitable projects.
Data Deletion:
The user has the right to request the deletion of their personal data through the organization’s official communication channels. Such requests will be handled in accordance with internal procedures and in compliance with relevant legal and regulatory obligations.
Use of Data and Disclosure
The user agrees to allow Connection Charity Organization (and those authorized by its Board of Directors or Executive Management) to access their data to the extent necessary to achieve charitable objectives and provide services.
The organization may use non-identifiable data in general analytical reports and statistics aimed at improving performance and enhancing service quality.
User data will not be disclosed to any external party except in the following cases:
- When necessary to complete a service requested by the user (such as payment service providers or messaging services).
- When disclosure is required by law or an official order issued by a competent authority.
The user acknowledges that the organization has the right to disclose any information when necessary to comply with applicable laws or regulatory requirements.
External Links
The Connection Charity Organization platform may contain links to external websites or platforms. The organization bears no responsibility for the privacy policies or data collection practices of those entities, and the user is responsible for reviewing their privacy policies.
Protection of Personal Information
Connection Charity Organization places great importance on protecting users’ personal information and takes appropriate technical and organizational measures to safeguard it from unauthorized access, use, modification, or unlawful disclosure. This includes the use of encryption technologies and electronic security systems.
Registered data may be used to conduct studies, surveys, and collect feedback to improve the platform and develop services. It may also be used to communicate with donors and beneficiaries regarding charitable projects, respond to inquiries, and fulfill requests as much as possible.
Data is not shared with external parties except to the extent necessary to operate the platform or complete services, such as hosting companies, SMS service providers, or electronic payment gateways, or when data is aggregated for statistical and research purposes without including any user-identifying information.
Electronic Payment and Donation Methods
When a user makes a donation through the platform using available electronic payment methods, the payment process is carried out through secure electronic payment gateways. Connection Charity Organization does not store any sensitive financial data such as card numbers, PINs, or bank account information.
All payment transactions are subject to the security and protection standards adopted by electronic payment service providers, who bear responsibility for securing financial transaction data.
User Responsibility for Privacy Protection
To protect personal data, the user is responsible for:
- Not sharing any confidential information with untrusted parties.
- Maintaining the confidentiality of login credentials and not sharing them with others.
- Informing the organization immediately through official communication channels if there is any suspicion of unauthorized use of their account or data.
General Provisions
Connection Charity Organization reserves the full right to amend or update this Privacy Policy at any time. Continued use of the platform after the publication of amendments constitutes implicit acceptance of those changes.
The Arabic language is the authoritative language for the interpretation and application of this policy. In the event of any discrepancy in translation, the Arabic text shall prevail.